Having trouble with your Out of Office messages?
Please make sure that Rich formatting is turned ON. This is essential for your signature to display correctly in Out of Office replies.
How to enforce Rich formatting for all users in SignatureSatori
Go to Settings > Signature setup > Force Gmail Vacation responder to Rich text.
Check the box and click Set.
After this change, it’s important to update the signatures again:
For users with an active subscription seat, the update will happen automatically during the next scheduled daily subscription run.
For users on credit mode, you will need to trigger the update manually by using a Credit token.
Manual settings change for individual users
Alternatively, users can enable Rich formatting manually in Gmail:
Go to Gmail > Settings > tab General.
Scroll down to the Out of Office AutoReply section.
Make sure to click on Rich formatting.
