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How to set Subscription immediately
How to set Subscription immediately
Jan Moravec avatar
Written by Jan Moravec
Updated over a week ago

The signatures in subscription mode are regularly updated at a certain hour (set by admin in Subscription menu). But sometimes you just need everything to work instantly...

I want the signatures up and running right now for a new user

Firstly, activate the subscription seat for this new user.
Navigate to Users & Set-up and you will see the list of users. Now find the new users, tick the checkbox by their name and scroll below the list of users. Choose Activate the Subscription mode.

You will see a confirmation window:

The users are in Subscription, which is indicated by a color change of their box - it's purple now.

If you’re anxious you might mark too many users for subscription and we will charge you a higher amount than arranged, there’s no reason to worry - if it happens, an error window appears saying “There are no free subscription seats”. If you realize at this point that you need to enlarge your subscription, simply click “Purchase more” and follow from there.

If you don't want to wait for the regular update, you can set up their signatures immediately.

1. Tick the checkbox again.

2. And now choose Set signatures below the list of users.

After you confirm the setup, you will be informed that your request has been queued and will be executed in a matter of minutes. 

You can monitor the process in the Dashboard menu. 

For the changes to be applied in Gmail interface, don’t forget to reload your Gmail browser tab.

I modified existing Subscription users data, templates or marketing campaigns

You don't have to wait for the regular synchronization in order to apply the changes you have made. You can simply go to Users & Set-up, tick the checkbox for chosen users and click on Set signatures.

After you confirm the setup, you will be informed that your request has been queued and will be executed in a matter of minutes.
You can monitor the process in the Dashboard menu. 

For the changes to be applied in your Gmail interface, don’t forget to reload your Gmail browser tab.

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