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Loading data from G Suite (formerly Google Apps)
Loading data from G Suite (formerly Google Apps)

How to update information from G Suite to SignatureSatori

Jan Moravec avatar
Written by Jan Moravec
Updated over a week ago

We suggest keeping as much data about users, including contact details, position, department, etc. in G Suite as possible.
You can very simply synchronize the user database from there to SignatureSatori, however, it doesn’t work both ways - you can’t synchronize data stored in our app to G Suite. 

If you use Custom categories in G Suite, we also offer an option to map them to Custom fields in SignatureSatori - we have a dedicated article about that, Advanced field mapping.

When you install the app, the users from G Suite will be automatically imported to SignatureSatori. If you want to perform the synchronization after the initial import, please read the following carefully.

The synchronization starts in the Users & Set-up, above the list of users.

You will be required to choose from several synchronization modes:

1. User list - Add new users and remove deleted from G Suite

  • System will load new users from G Suite

  • Users deleted in G Suite will be automatically removed from SignatureSatori

  • Doesn't affect any user data (addresses, phones, etc.) currently stored in SignatureSatori

  • This option will be always triggered during synchronization

2. User details - Rewrite from G Suite directory

  • Rewrite values not filled in SignatureSatori - If you choose this option, the data you have currently in SignatureSatori will not be affected, i.e. only if the fields are currently empty the corresponding content from G Suite will be synchronized. This means that a version of data previously synchronized from G Suite will not be overwritten even if an updated version is available.

  • Rewrite all except empty in G Suite directory - This option will synchronize data from G Suite even if the corresponding fields in SignatureSatori already have some content with one exception; if the corresponding fields are filled in SignatureSatori but not in G Suite, they will not be "wiped".

  • Rewrite all from G Suite Directory - A combination of previous methods; every field in SignatureSatori will be synchronized to the state in G Suite

  • This option is optimal if you renamed your domain

  • Option No. 1 will be included

3. Reload/rewrite Group membership

  • Rewrite group memberships according to Organizational Units affiliation in G Suite

  • This will affect all groups that were created in SignatureSatori and also modified group membership

  • User Groups that were deleted in G Suite will not be removed from SignatureSatori. You can remove them manually or contact us to help you with the process

  • Option No.1 will be included

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