The problem persists?
We don't get very detailed information from G Suite for these errors and they might be caused by multiple reasons. Please try to exhaust all listed options before you escalate the issue.
The most likely explanation this keeps happening is that you have disabled API access in G Suite (effectively prohibiting SignatureSatori from using your data).
You can enable it if you
- Go to G Suite Admin console dashboard
- Click Security
- Click API Permissions
- Go to Installed Apps
- Click on the three dots and on Trust
As a G Suite super administrator, please
- Go to the G Suite admin console dashboard
- Choose Apps
- Go to Marketplace Apps
- Click the three dots corresponding to SignatureSatori
- Choose ON FOR EVERYONE
- Confirm your choice
That didn't help either...
Another option is that your G Suite Superadmin doesn't have SignatureSatori enabled. Please follow this Google Admin link and make sure you have the app ON FOR EVERYONE.
Hey guys, it's still not working!
We're sorry this is happening, please contact us directly via chat or our email.