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How to update information from Google Workspace to SignatureSatori

Updated over 3 weeks ago

Keeping your user information accurate and up-to-date is essential for consistent email signatures.

We highly recommend maintaining comprehensive user data—including contact details, job titles, departments, and more—directly within your Google Workspace Admin console and synchronizing it to SignatureSatori.

SignatureSatori uses the secure Google Workspace API to synchronize this data. This API allows us, with your permission, to access only the necessary data for signature creation within a defined scope.

Synchronization is one-way: data flows from Google Workspace to SignatureSatori. Changes made directly in SignatureSatori are not synced back to Google Workspace.

Initial User Import

When you first install and set up SignatureSatori, your users from Google Workspace are automatically imported. The features described below explain how to perform subsequent synchronizations.

Manual Synchronization Options

You can manually trigger a synchronization at any time, and this action is always free of charge.

1. Global Synchronization (All Users)

This is the primary method to synchronize your entire user base.

  1. Navigate to the Users & Set-up section in the app.

  2. Locate and click the Sync from Google Workspace button (found above the user list).

  3. You can then choose from several synchronization modes to control what data is updated.

2. Individual User Data Sync

If you only need to update data for specific individuals, this can be done directly from the user list.

Understanding Synchronization Modes

When performing a synchronization, you can choose from different modes to control the update process. The main modes are:

  • User List - Add new users and remove deleted from Google Workspace: This fundamental mode updates your user list in SignatureSatori to match Google Workspace.

  • User Details - Rewrite from Google Workspace directory: This updates specific information of your users (like phone, job title).

  • Reload/rewrite Group membership: This updates group memberships based on Google Workspace Organizational Units (OUs).

  • For a comprehensive explanation of each synchronization mode, its sub-options, and examples, please refer to our dedicated article: What is the difference between synchronization modes?

Automatic Daily Synchronization

Keep your user data automatically updated every day. This feature requires an active subscription or the Google Workspace Data Sync for Credits.

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